Author: Kerry Robinson It’s been a year since OpenAI released ChatGPT to the world and sent everyone into a frenzy. What is it? How does it work? How could it work for my business? While the early adopters and industry disrupters raced to deploy early generative AI applications, there are still many businesses watching and waiting…
Something big happened on Tuesday. Your contact center will never be the same.
In a closed-door, invite-only event, with no livestream, OpenAI announced the availability of their ‘real-time’ API for GPT4o.
This is the enterprise equivalent of ‘advanced voice mode’ which was finally pushed out to the majority of paying ChatGPT subscribers last week.
War in Ukraine. Political violence in the US. Escalation in the Middle East. Stock market gyrations.
All in the context of a tense standoff between left and right, capitalist and non.
And of course, between AI and humans!